ATENCIÓN: Este episodio es excepcionalmente en inglés. En el próximo episodio resumiremos en castellano las ideas principales tratadas en esta entrevista.
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In episode 39 I interviewed Razwana Wahid, diversity and inclusion consultant and conflict management expert. These are some of the topics that we discussed in our conversation:
- We have communities everywhere, except at the workplace.
- The sense of community make us happy.
- What is the Professional Women’s Network (PWN)?
- ¡Viva la Presidenta!
- Volunteering can lead to professional opportunities.
- The three main problems at the workplace regarding human relationships.
- The 5 Factors of Community at Work: Purpose, Collaborate, Communicate, Leadership, Culture.
- Cultivating the sense of belonging when recruiting people.
- Building the sense of belonging to current employees with mentoring and coaching programs.
- There is nothing worse than silence.
- Leading by example to avoid a lack of trust.
- Ask your team how they are feeling.
- Important values to cultivate sense of belonging: Transparency, Openness and Trust.
- Individual communication at the workplace is very important.
- Go for a walk to have difficult conversations.
- People don’t know how to have frank conversations at the workplace.
- Quality conversations are lacking in companies.
- Create activities that foster conversation.
- Let’s talk about anything but work!
- Find somebody new in the company to get to know, every month.
- Main error when people give feedback: they talk about character and not behaviour.
- Constructive feedback structure: 1) This is what you are doing. 2) This is the impact it has. 3) How is it on your side? 4) How can we now move forward?
- Practice the conversation before going to speak to the person.
- How can we break silos at work.
- Do we know what each other is working on?
- Change your attitude to collaboration.
- Using humor at the workplace. Being funny is not the same as having fun.
- Write jokes in email’s PS. Make presentations in Microsoft Paint.
- People are starving for humor in the workplace.
- Using animated GIFs to smooth out things.
- How to develop empathy at work.
- Ask questions!
- How to improve employees’ EQ (Emotional Intelligence Quotient)?
- Building Emotional Intelligence habits.
- Add to your calendar: “Ask people how they are feeling?”
- Add to your calendar: “What am I grateful for?”
- Emotional Intelligence starts with what you say to yourself.
- Meditation and journaling to improve self-awareness.
- Rebranding meditation as an anti-stress breathing technique.
- Razwana’s tools for public speaking: stories, humor and activities.
- How can we be proud of what we do as a team?
Book: Homo Deus: A Brief History of Tomorrow by Yuval Noah Harari.
Curso de monólogos en Barcelona (Stand-Up course in Barcelona).
Podcast: Humor en público
Book: Humor That Works: The Missing Skill for Success and Happiness at Work by Andrew Tarvin.
Book: Emotional Intelligence: 10th Anniversary Edition; Why It Can Matter More Than IQ by Daniel Goleman.
mBraining: Using your multiple brains to do cool stuff by de Marvin Oka and Grant Soosalu
Razwana Wahid’s website: relentless-movement.co
Initial song: “Jazzy Frenchy” from Bensound.com