ATENCIÓN: Este episodio es excepcionalmente en inglés. En el próximo episodio resumiremos en castellano las ideas principales tratadas en esta entrevista.

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In episode 39 I interviewed Razwana Wahid, diversity and inclusion consultant and conflict management expert. These are some of the topics that we discussed in our conversation:

Summary

• We have communities everywhere, except at the workplace.
• The sense of community make us happy.
• What is the Professional Women’s Network (PWN)?
• ¡Viva la Presidenta!
• Volunteering can lead to professional opportunities.
• The three main problems at the workplace regarding human relationships.
• The 5 Factors of Community at Work: Purpose, Collaborate, Communicate, Leadership, Culture.
• Cultivating the sense of belonging when recruiting people.
• Building the sense of belonging to current employees with mentoring and coaching programs.
• There is nothing worse than silence.
• Leading by example to avoid a lack of trust.
• Ask your team how they are feeling.
• Important values to cultivate sense of belonging: Transparency, Openness and Trust.
• Individual communication at the workplace is very important.
• Go for a walk to have difficult conversations.
• People don’t know how to have frank conversations at the workplace.
• Quality conversations are lacking in companies.
• Create activities that foster conversation.
• Let’s talk about anything but work!
• Find somebody new in the company to get to know, every month.
• Main error when people give feedback: they talk about character and not behaviour.
• Constructive feedback structure: 1) This is what you are doing. 2) This is the impact it has. 3) How is it on your side? 4) How can we now move forward?
• Practice the conversation before going to speak to the person.
• How can we break silos at work.
• Do we know what each other is working on?
• Change your attitude to collaboration.
• Using humor at the workplace. Being funny is not the same as having fun.
• Write jokes in email’s PS. Make presentations in Microsoft Paint.
• People are starving for humor in the workplace.
• Using animated GIFs to smooth out things.
• How to develop empathy at work.
• Ask questions!
• How to improve employees’ EQ (Emotional Intelligence Quotient)?
• Building Emotional Intelligence habits.
• Add to your calendar: “Ask people how they are feeling?”
• Add to your calendar: “What am I grateful for?”   
• Emotional Intelligence starts with what you say to yourself.
• Meditation and journaling to improve self-awareness.
• Rebranding meditation as an anti-stress breathing technique.
• Razwana’s tools for public speaking: stories, humor and activities.
• How can we be proud of what we do as a team?

Show notes

YouTube: Standing-up to Fear | David Nihill | TEDxManchester

Website: PWN | Barcelona – Professional Women’s Network

Bar Origen Barcelona

Vistaprint – Supporting Working Parents

Episode: EP 30 Storytelling y Gamificación con Jacobo Feijóo

Episode: EP 38 “Menos reuniones y más conversaciones”: el liderazgo según Alejandro Hernández

Book: Homo Deus: A Brief History of Tomorrow by Yuval Noah Harari.

YouTube: The Skill of Humor | Andrew Tarvin | TEDxTAMU

Curso de monólogos en Barcelona (Stand-Up course in Barcelona).

Podcast: Humor en público

Book: Humor That Works: The Missing Skill for Success and Happiness at Work by Andrew Tarvin.

App: FlipaClip Cartoon Animation (iOS, Android)

Website: Giphy

App: Meme Generator (iOS, Android)

Book: Emotional Intelligence: 10th Anniversary Edition; Why It Can Matter More Than IQ by Daniel Goleman.

mBraining: Using your multiple brains to do cool stuff by de Marvin Oka and Grant Soosalu

Razwana Wahid’s LinkedIn

Razwana Wahid’s website: relentless-movement.co

Credits

Initial song: “Jazzy Frenchy” from Bensound.com