ATENCIÓN: Este episodio es excepcionalmente en inglés. En el próximo episodio resumiremos en castellano las ideas principales tratadas en esta entrevista.

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In episode 39 I interviewed Razwana Wahid, diversity and inclusion consultant and conflict management expert. These are some of the topics that we discussed in our conversation:

Summary

  • We have communities everywhere, except at the workplace.
  • The sense of community make us happy.
  • What is the Professional Women’s Network (PWN)?
  • ¡Viva la Presidenta!
  • Volunteering can lead to professional opportunities.
  • The three main problems at the workplace regarding human relationships.
  • The 5 Factors of Community at Work: Purpose, Collaborate, Communicate, Leadership, Culture.
  • Cultivating the sense of belonging when recruiting people.
  • Building the sense of belonging to current employees with mentoring and coaching programs.
  • There is nothing worse than silence.
  • Leading by example to avoid a lack of trust.
  • Ask your team how they are feeling.
  • Important values to cultivate sense of belonging: Transparency, Openness and Trust.
  • Individual communication at the workplace is very important.
  • Go for a walk to have difficult conversations.
  • People don’t know how to have frank conversations at the workplace.
  • Quality conversations are lacking in companies.
  • Create activities that foster conversation.
  • Let’s talk about anything but work!
  • Find somebody new in the company to get to know, every month.
  • Main error when people give feedback: they talk about character and not behaviour.
  • Constructive feedback structure: 1) This is what you are doing. 2) This is the impact it has. 3) How is it on your side? 4) How can we now move forward?
  • Practice the conversation before going to speak to the person.
  • How can we break silos at work.
  • Do we know what each other is working on?
  • Change your attitude to collaboration.
  • Using humor at the workplace. Being funny is not the same as having fun.
  • Write jokes in email’s PS. Make presentations in Microsoft Paint.
  • People are starving for humor in the workplace.
  • Using animated GIFs to smooth out things.
  • How to develop empathy at work.
  • Ask questions!
  • How to improve employees’ EQ (Emotional Intelligence Quotient)?
  • Building Emotional Intelligence habits.
  • Add to your calendar: “Ask people how they are feeling?”
  • Add to your calendar: “What am I grateful for?”   
  • Emotional Intelligence starts with what you say to yourself.
  • Meditation and journaling to improve self-awareness.
  • Rebranding meditation as an anti-stress breathing technique.
  • Razwana’s tools for public speaking: stories, humor and activities.
  • How can we be proud of what we do as a team?

Show notes

YouTube: Standing-up to Fear | David Nihill | TEDxManchester


Website: PWN | Barcelona – Professional Women’s Network

Bar Origen Barcelona

Vistaprint – Supporting Working Parents

Episode: EP 30 Storytelling y Gamificación con Jacobo Feijóo

Episode: EP 38 “Menos reuniones y más conversaciones”: el liderazgo según Alejandro Hernández

Book: Homo Deus: A Brief History of Tomorrow by Yuval Noah Harari.

YouTube: The Skill of Humor | Andrew Tarvin | TEDxTAMU

Curso de monólogos en Barcelona (Stand-Up course in Barcelona).

Podcast: Humor en público

Book: Humor That Works: The Missing Skill for Success and Happiness at Work by Andrew Tarvin.

App: FlipaClip Cartoon Animation (iOS, Android)

Website: Giphy

App: Meme Generator (iOS, Android)

Book: Emotional Intelligence: 10th Anniversary Edition; Why It Can Matter More Than IQ by Daniel Goleman.

mBraining: Using your multiple brains to do cool stuff by de Marvin Oka and Grant Soosalu

Razwana Wahid’s LinkedIn

Razwana Wahid’s website: relentless-movement.co

Credits

Initial song: “Jazzy Frenchy” from Bensound.com


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Profesor con vocación de maestro. Obsesionado en compartir conocimiento y maximizar el aprendizaje y la motivación de las personas. Loco de las presentaciones. Estoy en Twitter como carlescv. También estoy en Google+.